Good to know for your family holiday

Our rooms feature custom-made natural wood furniture, mountain views, Wi-Fi, a safe, HD TV and child-friendly facilities including a night light, Baby essentials such as a baby bath, nappy bin, changing table and much more, as well as bathrobes. All rooms come with wooden floors. The sockets are child-safe with additional protection.

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Every day from 9 a.m. to 7 p.m. you can indulge in our beauty and massage treatments. There is also a selection of tailor-made treatments for our younger guests.

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Check-in time: You can check into your room on the day of arrival starting at 3:00 p.m. You’re welcome to make full use of the hotel facilities starting at lunchtime. Please note that your parking space will be reserved for you starting at 2:00 p.m.
Check-out time: On the day of departure, we ask that you vacate your room by 10:30 a.m. at the latest. You’re welcome to continue using the hotel facilities and have lunch. Please also note that you must vacate your parking space by 1:00 p.m. at the latest.
Late check-out until 6:00 p.m., subject to availability, includes an afternoon snack buffet and continued use of the parking lot. The surcharge is half the current daily room rate. Please note that late check-outs can only be booked on-site.

For your explorations in and around Malbun we hire out e-mountain bikes with child trailers as well as mountain scooters (from 12 years) for a fee.

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The region offers nature experiences, family-friendly hiking trails and exciting outdoor adventures.

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Well-equipped BergFit 1600 gym from 6 a.m. to 11 p.m., plus a varied programme of classes such as Pilates depending on the weekly schedule.

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One parking space per room is reserved for you in the Gorfion (parking deck height 2,5 meters) in the underground garage at the entrance to the village. On your arrival day your parking space is available from 2 p.m., and on your departure day until 1 p.m. We’ll shuttle you to and from the hotel in our Mouse Mobile. There are also e-charging stations available for a fee.

All parking information

Loving childcare in age-appropriate groups, including play areas, stage and climbing wall.

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Snacks, toiletries, small gifts and souvenirs are all available on site.

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By prior arrangement, you’re very welcome to bring your four-legged friend for CHF 60 per night (excluding food). Please understand that dogs are not allowed in the restaurants, in the bar, in the spa & wellness area, at the outdoor pool or in the children’s areas, and that dogs must be kept on a lead both in the hotel and in Malbun. Furthermore, we kindly ask for your understanding that we cannot accept dogs listed on the so-called breed list “potentially dangerous dogs”.

All you need to know for your four-legged friend