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Reception Manager (m/f/d) 100%

Are you a passionate host or hostess who enjoys leading a team and wants to actively build and shape the front office of a newly redesigned hotel? Then join us as we embark on this new chapter.

Your Role with Us
You’ll have overall responsibility for the front desk, lead a small, motivated team, and help shape the structures, standards, and processes for the reopening. As an operational manager, you and your team will ensure a warm, professional first and last impression.

Your Responsibilities
  • Leading, motivating, and scheduling the front desk team, as well as organizing a smooth daily workflow and ensuring reliable shift handoffs.
  • Ensuring check-in and check-out, providing comprehensive guest information, and offering personalized assistance with questions, requests, feedback, and complaints.
  • Responsibility for cash management, invoicing, guest accounts, written and telephone correspondence, as well as accurate bookings and settlements.
  • Ensuring quality and service standards and maintaining close communication with Housekeeping, Food & Beverage, Facilities, Reservations, and Management.
  • Supporting or standing in for the Reservations team with booking inquiries, quotes, and reservations.

What You Bring to the Table
  • Completed training in the hospitality industry or a comparable qualification, as well as several years of front-office experience, ideally in the upscale 4- or 5-star hotel sector.
  • Management experience is a plus; more important are strong leadership qualities, a sense of responsibility, and a passion for developing a team.
  • Strong hospitality skills, a strong focus on service and quality, and a structured, reliable, and solution-oriented approach to work—even during peak periods.
  • A confident, friendly demeanor, clear communication, and a keen sense of the needs of families and children.
  • Very good German and good English skills; additional languages are a plus.
  • You’ll be expected to work weekends and holidays.

Here’s what you can look forward to
  • A key position with room to make a difference
  • A family-like, supportive work environment with short decision-making paths and close collaboration with management
  • Attractive employment terms, including meals
  • Various perks at the hotel, in the destination, and with Familotel

Ready to get started with us?
If so, we look forward to receiving your application, including a cover letter, resume, and references, as well as your earliest possible start date and salary expectations.
Job positionReception Manager
Starting dateThursday 01. October 2026
Application

Contact

Alexander Berger
jobs@gorfion.li
Gorfion Familienhotel Liechtenstein
Stubistrasse 8, Malbun
9497 Triesenberg(LIECHTENSTEIN)
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Gorfion Family Hotel Liechtenstein

Stubistrasse 8, Malbun, 9497 Triesenberg, Liechtenstein

  • +423 265 90 00
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