Due to the current situation we have adjusted our cancellation policies so you can plan your holidays at the familotel Gorfion without worries. Valid for stays until June 30, 2021.
Up to 28 days before arrival you can postpone or cancel your stay free of charge without giving a reason. Thereafter, the general cancellation conditions according to our terms and conditions apply.
Up to 3 days before arrival you can postpone or cancel your stay free of charge:
- if there is a travel warning or a government quarantine order for returning travellers.
- if you or a fellow traveller is Covid-19 positive. The test result must be submitted to us with binding effect.
- if you or a fellow traveller must be quarantined. The corresponding order must be submitted to us with binding effect.
In the event of a cancellation the deposit paid (less any retained charges by credit institutions) will be credited to the guest's account or refunded upon request. The costs of the money transaction (e.g. transfer charges) shall be borne by the guest.
With a direct booking you will always get the best available price.
Cancellation policy and best price guarantee
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