Due to the current situation we have adjusted our cancellation policy, which is valid for stays unter 31.08.2021:
Up to 28 days before arrival you can postpone or cancel your stay free of charge without giving a reason. Thereafter, the general cancellation conditions according to our terms and conditions apply.
Up to 3 days before arrival you can postpone or cancel your stay free of charge:
- if the country of residence orders a travel warning or quarantine order for those returning from Liechtenstein on or after the 28th day before arrival. If the travel warning or quarantine order was issued before the 28th day before arrival, the right of cancellation in accordance with the above paragraph applies.
- if you or a fellow traveller is Covid-19 positive. The test result must be submitted to us with binding effect.
- if you or a fellow traveller must be quarantined. The corresponding order must be submitted to us with binding effect.
In the event of a cancellation the deposit paid (less any retained charges by credit institutions) will be credited to the guest's account or refunded upon request. The costs of the money transaction (e.g. transfer charges) shall be borne by the guest.